Why are Tamilians run Kapi Shop attracting Customers

 Ganesh tea stall in different spots of the city is making good business. And that makes me wonder why we Malayalees are not cashing on this opportunity. What about Ragavan or Sreekumar's tea stall which can make hot tea with variety of kerala snacks. 

One thing is for sure, the Tamilian fells are helpful and polite and they know how to do business. Here's one example. 

One day I did'nt have iron clothes to wear. At the last minute I took to a close by Ironing shop run by a localite. He blankly said he can't do it. No apologies, no sorry face. Just get the f*ck out man....I'm too busy attitude.  Then I had to try another shop run by a Tamilian guy. I requested and he said he has too much of pending work. Yet he took it up! Wow! That was a big help to my problem! 

So, the question here, do you take such immediate or urgent customer requests? Will you try to give a curt reply or really apologize or give them a suggestion to try another shop or place.